Who we are

Flamingo specialise in providing marketing support for visitor attractions and leisure projects.

We deliver practical solutions and offer a range of affordable packages to accomplish highly-effective, measurable results. We work in partnership with clients to develop marketing strategies with clear implementation plans which achieve objectives on budget and on time.

We understand the demands and highly competitive nature of the tourism and leisure industry; our experienced team works quickly and efficiently to bring you success you can measure whether that’s building visitor numbers, enhancing profile. Maximising revenue or developing initiatives to increase visitor satisfaction. Flamingo’s focus is always on your competitive edge; that’s where we specialize and how we’re happy to be judged.

We pride ourselves on our experience and flexibility. This means we can help you one project at a time or consistently over a longer period; we’ll work in whatever way best suits you and your budget.

Because we’re friendly, flexible and approachable we aim to build long-term relationships with clients; and because we’re professional and hard-working we’re confident you’ll feel we’re a valuable part of your team.

Nikki Smith Flamingo Marketing

Nikki Smith

Managing Director

Nikki has over 25 years of hands-on operations and marketing experience in visitor attractions and the leisure industry throughout the UK. Nikki has a passion for helping both large and small sized attractions to make the most of their marketing & PR delivering practical solutions to accomplish highly-effective measurable results.

Drew Flamingo Marketing

Drew Cunliffe

PR Director

A fully-trained journalist, Drew has more than 25 years’ experience working with a host of high profile leisure and tourism clients. After leaving university he worked for News International before joining Merlin Entertainments as their PR Manager, a position he held for over 10 years. Following a two-year spell working as Media Relations Director at an advertising agency, he left in 2001 to become an independent PR consultant.

Alice Williams

Senior Account Manager

Alice graduated from Falmouth University with a First class BA Hons in Creative Advertising and joined Flamingo Marketing in August 2015. She works across a full range of clients and project manages content.

Mark Reid Flamingo Marketing

Mark Reid

Account Manager

With a creative background in theatre, Mark has over 12 years of hands-on experience working with visitor attractions. Mark joined Flamingo in 2014 and works with a wide range of clients.

Richard Smith

Finance & Operations Director

Richard has a wealth of management experience in the tourism industry from his time as Operations Director with Blue Reef Aquariums and as General Manager of Flambards Theme Park.

Nadia Pendleton

Senior Account Manager

Qualified in Public and Media Relations, Nadia has been working at the highest levels of hospitality, travel and tourism for over 20 years. She is passionate about customer experience and communications.

Ollie Young

PR Executive

Ollie is the team’s newest recruit after beginning his career as a journalist. He graduated from the University of Gloucestershire in 2018 and has spent time since travelling the world.

Matt Dixon

Public Relations Manager

Matt has over 20 years of experience in journalism and as PR Manager, his ability to produce accurate, engaging copy remains crucial to gaining coverage.