What we do

Whatever your budget and whatever you need for your visitor attraction, our specific industry experience and our network’s wealth of talent – guarantee high-quality cost-effective support.

Strategy and Scheduling

What do you need, and by when? We help you set goals, and achieve them by focusing marketing effort and spend where it is most effective.

Design, Print & Production

Over 20 years’ experience means we can offer you creative solutions and project manage the whole process from websites to leaflets, point of sale to interpretation and signage.

PR

Targeted campaigns and product launches, integrating off and online activity – we relish creating stories that capture national and regional interest, and are as adept at developing news and interview opportunities as co-ordinating features and competitions to build databases.

Promotions

We can help you establish relationships with new partners from media to retail and raise your profile with desired target audiences.

Online

We use a clear digital strategy to build a positive profile and brand image. We completely understand the buzz that visitor attractions need to create – and ensuring that you do just that – we’ll also help you gain valuable insights into your customers. Whatever your target market, we’ll advise on the online opportunities best suited to reach it, from websites and blogs to video and online news and chatrooms.

Customer Engagement

Social media, updating websites, tweeting, blogging and membership schemes: we can make sure you’re always in your supporters’ minds.

Media Buying & Advertising

A dedicated media partner means we can offer very competitive rates through bulk-buying and a full service to all our clients from TV production to press advertising and online campaigns.

Visitor Research

Customised self-completion surveys, on-site face-to-face interviews and online polls; find out more about your visitors’ needs and understand their experience, too, with our mystery visits programme.

Trade & Group Sales Programme

Our in-house team can help with group sales marketing and building pre-booked business, through attending exhibitions, targeted direct and tele-sales.

Attraction Management Support

Our experience in co-ordinating new exhibitions, interpretation, special events and education programmes, means we give honest, constructive appraisals on improving visitor experiences to initiate new business, maximise recommendations and repeat trade.

Rapid Response Team

Need a quick kick start? Why not have a ‘brains’ trust with our directors? Maybe you need ideas on how to maximise revenue or just a qualified sounding board; we offer expert, targeted cost-efficient help when you need it.

Tactical Solutions

Having a specific trading issue? We can help quickly assess the situation and implement practical initiatives to heighten profile, generate footfall, increase spend per head and maximise visitor satisfaction.